Effective Date: August 31, 2025
Website: www.bethangagolf.club
Bethanga & District Golf Club (“we,” “our,” “us”) is committed to protecting the privacy of our members and website users. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in the way we collect, use, disclose, and protect your personal information.
1. Collection of Personal Information
We collect personal information that is reasonably necessary for the operation of our golf club and membership services. This may include:
- Full name
- Address
- Email address
- Phone number
- Date of birth (for Junior memberships)
We do not collect or store credit card details. Payments are processed securely by a third-party provider.
We may collect this information when you:
- Purchase a membership through our website
- Communicate with us by email, phone, or in person
- Register for events or activities
2. Use of Personal Information
We use your personal information to:
- Process and manage memberships
- Communicate with members about renewals, events, competitions, and club news
- Verify eligibility for membership types (e.g., Junior membership)
- Maintain accurate membership records
- Comply with our legal obligations
3. Disclosure of Personal Information
We will not sell or rent your personal information to third parties. We may disclose your information only to:
- Service providers who help us operate our website, membership database, or payment systems
- Regulatory or government authorities if required by law
- Protect the rights, property, or safety of the club, its members, or others
- Some service providers may be located outside Australia. If your personal information is transferred overseas, we will take reasonable steps to ensure it is protected in accordance with the APPs.
4. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and from unauthorised access, modification, or disclosure. Personal information is stored securely and access is restricted to authorised personnel only.
5. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if you believe it is inaccurate, out of date, or incomplete.
Requests can be made in writing to the contact details below (see Section 8). We will respond within a reasonable timeframe.
6. Website, Cookies, and Analytics
Our website may use cookies or similar technologies to improve user experience and track website performance. Cookies do not collect personal information unless you voluntarily provide it.
We may use aggregated, non-identifiable data for statistical purposes to help us improve our website and services.
7. Data Retention
We retain personal information only for as long as it is needed for membership management, communication, and legal purposes. When it is no longer required, we will take reasonable steps to securely destroy or de-identify it.
8. Complaints and Contact Us
If you have any questions, concerns, or complaints about how your personal information has been handled, please contact us:
Bethanga & District Golf Club
Email: hello@bethangagolf.club
Phone: 0416780697
Postal Address: 576 Springdale Road, Bethanga, Victoria 3691
We take privacy complaints seriously. We will investigate your concern and respond within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or technology. Updates will be published on our website with the revised effective date.
